Introduction
In today’s fast-paced world, being prepared for a crisis is not optional—it’s essential. Our AI crisis management solutions equip businesses with the strategies to effectively respond to and recover from crises, safeguarding reputation and operations.
Why It Matters
In a world where reputational risks evolve by the minute, being crisis-ready is no longer a luxury — it’s a business necessity. Companies must act fast, stay transparent, and protect stakeholder trust when the unexpected happens.
Key Challenges
Benefits
Key Features
Empower your team with a comprehensive set of features and capabilities designed to deliver timely, actionable insights and keep your brand ahead of potential risks.
Customizable Alert Configuration
Personalized alert settings within the dashboard enable monitoring of specific keywords and phrases, with various alert types including Keyword Alerts, Influencer Alerts, Influencer Followers Alerts, and Influencer Mentions Alerts.
Multi-Platform Monitoring
Ability to monitor multiple social media platforms such as Twitter, Facebook, and Instagram, with customizable alerts for each platform to address the diverse nature of social interactions.
Sentiment Analysis Alerts
Options to monitor keywords by sentiment, giving you insight into how your brand or topic is perceived, and flexibility in choosing the frequency of alerts, from real-time to daily notifications, depending on urgency and need.
Alert Management
Easy to name and save new alerts for future reference and quick access, and a review system to adjust alert parameters, ensuring relevance and reducing noise.
Capability Highlights
Powerful highlights to monitor, analyze, and act with confidence during any crisis.
Diver Definition and Customization
Tools to define custom drivers using specific keywords and focus on certain aspects of social conversations for targeted analysis.
Advanced Dashboard Customization
User-friendly options to build dashboards, select charts, and apply filters such as brand mentions, date range, and sentiment.
Chart Integration and Filtering
Incorporation of diverse charts with individual filters, providing visual analytics for quick understanding of social media performance.
Report Exporting
Ability to export branded reports with email notifications and date ranges, and set up one-time or recurring exports to keep stakeholders updated.
Ongoing Review and Adjustment
Regular evaluation and refinement of drivers to ensure the monitoring system stays aligned with changing brand and industry trends.
Ready to Transform Your Crisis Management Strategy?
Discover how to stay ahead of crises and protect your reputation.